1. Identification of the Company

Neurall is a service provided by Neurall, Inc., a company registered in Wilmington, Delaware, with a registered business address at 1007 N Orange St. 4th Floor Suite #1382, Wilmington, DE 19801, USA ("Neurall" or the "Company").

The Company can be contacted via the support widget located at the bottom-right corner of this page.

2. Services Provided

Neurall provides an API service offering a range of AI-powered features to businesses, including but not limited to image and text processing. (the "Services"). The Services are accessible via:

• The Neurall website (https://neurall.io) (the "Website")

• The Neurall API (https://api.neurall.io)

• The Neurall Dashboard (https://app.neurall.io)

These Terms of Use (the "Terms") govern the use of the Services and define the rights and obligations of Neurall and its users (the "Users"). By accessing or using the Services, Users agree to these Terms. If Users do not accept the Terms, they must refrain from using the Services.

3. Conditions of Access to Services

3.1 Legal Capacity
The Services are available to:

• Individuals with full legal capacity to enter into contracts.

• Entities through authorized representatives.

3.2 Professional Use Only
Neurall’s Services are intended exclusively for businesses and professionals. Consumer use is not permitted.

4. Account Registration and Access

4.1 Registration
To access the Services, Users must create an account on the Website or request API access. Users must provide accurate and up-to-date information and ensure the confidentiality of their login credentials.

4.2 API Access
Users accessing the Services via the API can generate multiple API keys for different projects. Users are solely responsible for managing their API keys and ensuring they are not shared or misused.

5. Use of the Services

5.1 Permitted Use
Users may use the Services solely for their own business purposes, including image and text processing, in accordance with applicable laws and regulations.

5.2 Prohibited Activities
Users are fully responsible for ensuring that content generated or modified using Neurall’s Services complies with all applicable laws, regulations, and third-party agreements. Neurall assumes no liability for any misuse, infringement, or violations arising from User-generated content.
Users shall not, including but not limited to:

• Use the Services for illegal, fraudulent, or unauthorized purposes.

• Generate, process, or distribute harmful, offensive, or infringing content.

• Misuse the API, including excessive requests beyond permitted limits.

• Use the Services for AI training, data scraping, or similar activities without explicit authorization.

6. Payments

6.1 Pricing
The pricing for Paid Services is listed on the Website. The Company reserves the right to modify prices at any time, and Users are responsible for checking the Website for current pricing.

6.2 Billing & Payment
Payments are pre-paid, allowing Users to pay in advance for access to AI features, each of which has its own price per usage. Non-payment or insufficient balance may result in restricted access to the Services.

7. Intellectual Property

7.1 Ownership
Neurall retains all rights, titles, and interests in the Services, including proprietary software, APIs, and technology, while utilizing various components to ensure optimal performance and functionality.

7.2 License
Users are granted a limited, non-exclusive, non-transferable license to use the Services solely as permitted by these Terms.

8. Data Security and Confidentiality

8.1 User Data
Neurall processes and stores data submitted by Users in accordance with its Privacy Policy.

8.2 Confidentiality
Both parties shall maintain the confidentiality of any non-public information obtained through the use of the Services. Neurall is not responsible for unauthorized access due to User negligence, including failure to secure API keys or credentials.

9. Service Availability and Support

9.1 Service Levels
Neurall aims to provide reliable access to its Services but does not guarantee uninterrupted availability.

9.2 Maintenance
Neurall may conduct maintenance, which may temporarily impact Service availability. Efforts will be made to minimize disruptions.

9.3 Technical Support
Support inquiries can be submitted via https://support.neurall.io.

10. Termination

10.1 By User
Users may discontinue use of the Services at any time. No formal termination process is required.

10.2 By Neurall
Neurall reserves the right to suspend or terminate accounts violating these Terms, without liability.

10.3 Right to Refuse Service
Neurall reserves the right to suspend, restrict, or terminate access to the Services at its sole discretion, including but not limited to cases of suspected misuse, excessive use, or any activity that may disrupt the availability or integrity of the Services.

11. Disclaimer and Limitation of Liability

11.1 No Warranty
Neurall does not warrant that AI-generated results will be accurate, reliable, legally compliant, or suitable for any specific use case. Users acknowledge that AI-generated content may be unpredictable and must independently verify its suitability for their intended applications.

11.2 Liability Limitation
To the fullest extent permitted by law, Neurall shall not be liable for indirect, incidental, special, or consequential damages, including but not limited to loss of profits, business interruption, data loss, or reputational harm resulting from the use of the Services. Neurall does not guarantee the accuracy, reliability, or legality of AI-generated outputs, and Users assume full responsibility for their use of the Services.

11.3 Indemnification Clause
Users agree to indemnify, defend, and hold harmless Neurall, its affiliates, officers, directors, and employees from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from their use of the Services, violation of these Terms, or infringement of third-party rights.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules. Any disputes shall be resolved in the courts of the State of Delaware or, if applicable, the federal courts of the District of Delaware.

13. Amendments

Neurall reserves the right to update these Terms at any time. Users are responsible for reviewing the Terms on the Website periodically to stay informed of any changes.

14. Contact Information

For any questions regarding these Terms, contact Neurall at https://support.neurall.io.